Fifth Avenue Flowers & Gifts - Your Teleflora Florist in St. Charles, IL
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ABOUT US
Fifth Avenue Flowers and Gifts About Us
 
Contact Information
 
Delivery Policy
 
Store Hours
 
Areas Served
 
Substitution Policy
 
Payment Options
 
Specialty Services
 
Privacy Policy
 
 
 
 
Fifth Avenue Flowers & Gifts

ADDRESS   2701 West Main Street
  St. Charles
  IL 60175
PHONE (630) 377-1122
  (800) 858-0249
 




 
 Fifth Avenue Flowers and Gifts About Us

Fifth Avenue Flowers & Gifts has been proudly serving the Tri-Cities and beyond since 1975. We are a family owned and operated business serving St. Charles, Geneva, Batavia, Elburn, Wasco, LaFox, Wayne, West Chicago, South Elgin and Elgin. We are committed to offering only the finest floral arrangements and gift items, along with friendly service and prompt delivery of your order. All of our customers are very important to us, and our professional staff is dedicated to satisfying all of your floral needs. Our talented designers have many years of experience and are skilled in creating the perfect floral display to fit the mood of any occasion. We can also create gourmet, fresh fruit and any type of specialty basket. If you’re looking for silks we can create a specialty silk for your home or business or you can pick from one of our many custom silk creations. We carry Caspari partyware paper goods for all your party needs as well as, Fannie May candies, Potting Shed Creations, Zum soap lines, Mary Lake Thompson and much more! Stop in soon to see our seasonal gift shop, all 1,500 square feet full of gift items along with our everyday merchandise. While visiting don’t forget to wander into our 4,500 square foot greenhouse that houses green foliage along with our beautiful seasonal crops which are grown by us in South Elgin at our wholesale division.

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 Store Hours

We are open for business: 

Monday-Friday: 8:30am-5:00pm

Saturday: 8:30am-3:00pm

Closed Sundays

Delivery to local funeral homes is available on Sunday.

To help assure on-time delivery during the busy holiday season, place your order at least 1 day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

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 Payment Options

           
JCB  

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 Contact Information

If you have any questions or need more information, please contact us by e-mail at fifthaveflowers@aol.com or call us directly at (630)377-1122 or (800)858-0249. We're always here to serve you and make your flower-sending experience a pleasure.

2701 West Main Street
St. Charles IL 60175

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 Areas Served

Our shop serves the following areas: St Charles, Geneva, Batavia, Elburn, Wasco, Elgin, South Elgin, Wayne, La Fox and West Chicago.

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 Specialty Services

We specialize in the following services:

  • Traditional & high style arrangements
  • Custom wedding designs
  • Funeral displays
  • Banquet & Corporate Events
  • Large seasonal gift shop
  • Custom silk arrangements
  • Mylar & latex balloons
  • Dish gardens
  • Large seasonal greenhouse
  • Custom planting service
  • Gift cards

 

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 Delivery Policy

A minimum amount of $35.00 for each order for delivery plus a minimum $10.00 delivery fee will be added to each order, for each address. U.S. orders must be received before 1:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day. We will do our best to accommodate delivery requests of morning or afternoon. Delivery of orders to rural route addresses require telephone numbers. Delivery to cemeteries require a plot or a location number.

We do not guarantee timed deliveries unless you call directly.

We will be happy to accept your International orders. Delivery will be as soon as possible, usually in 2-3 business days. It is best to specify fresh flowers, green plant or sympathy arrangement and let the florist fill the order according to local customs. A minimum of $50.00 is required for the product plus a transmission charge (including delivery) of $22.00.

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 Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

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 Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

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